00Buyer intelligence

Your pipeline isn’t quiet. It’s unheard.

Neothread runs short, paid research studies with the buyers who went quiet. The conversation is neutral, and what they choose to share comes back to your team.

Get started

Your research design, drafted in ten minutes. Free.

01Proof

Trusted by revenue teams who’d rather ask than guess.

15 to 30% of invited buyers take part

35% opportunity revival rate

02How it works

One study, from first question to the account plan.

Designed with your team, sent in your name, and run by an interview agent that asks, follows up and listens.

  1. 01Step

    Design the study

    Choose who to hear from and what to ask. We draft the questions with you, and nothing goes live until you approve it.

    Research direction 2 of 3Draft for your review

    Why evaluations stall after the demo

    Your research question

    What happens between a strong demo and a decision, and what would help more evaluations finish?

    How participants hear it

    A short paid study about how teams like theirs choose scheduling software.

    Why this pays
    What we’d do with it
  2. 02Step

    Reach the right people

    Invitations go out in your company’s name, describe a short study about their work, and pay for their time.

    FromThe research team at Your company
    SubjectCompensated Research Invitation

    Hi Jordan,

    We’re running a short study to understand how operations leaders are solving scheduling across teams. It’s a conversation with an interview agent, not a sales call.

    You’ll receive a $50 instant gift card when you finish. Here’s your link:

    Take part

    Thanks,
    Sam Rivera, Your company

  3. 03Step

    Interview at depth

    The interview agent asks, follows up and listens. There’s no pitch, and participants can stop at any time.

    AcmeNeothread Research

    A research conversation for Acme

    Listening
    06:42End interview
  4. 04Step

    Synthesize

    Every conversation is transcribed and analysed, and the patterns are drawn across the whole study.

    Findings · sample studyn = 42 · 12 min median
    Why evaluations stalledMentions
    Implementation looked bigger than the budget
    17
    Priorities shifted after a reorganisation
    12
    Decided to build it in-house
    8
    Pricing was hard to compare
    5
  5. 05Step

    Act on it

    Each account’s note lands in your CRM, including whether the participant would like to hear from you.

    CRM · account noteFrom today’s interview

    Sample account

    Current provider
    Spreadsheets and a calendar add-on
    Top pain points
    Double-booked rooms across sites · manual intake
    Who’s involved
    VP Operations, with IT sign-off
    Timing
    Reviewing options next quarter
    Would like to hear from you
    Yes, about pricing for multi-site teams
Get startedYour first study is a pilot that runs within 40 days. See pricing
03Use cases

One conversation, three outputs.

Each study answers three questions at once: where each account stands, how your market decides, and what’s worth publishing.

Pipeline revival

Know where each quiet account stands.

Read the guide

An invitation, not a follow-up

A short paid study about their world, never a sales call.

Where each account stands

A note for every finished interview, in your CRM.

Whether they’d like to hear from you

Everyone is asked. When the need is still real, the conversation can start again.
Buyer intelligence

See the pattern behind the pipeline.

Read the guide

Why deals were won, lost or stalled

Win/loss analysis from the people who made the decision.

How your market sees the problem

Described by the people who weighed it up close.

What it uses instead

The alternatives they chose, who weighed in, and what would have made it easy.
Published research

Publish what your market told you.

A customer-facing research report, built from the same interviews.

Aggregate and anonymous

Findings are combined across conversations, and no one is identified.

Original research

Findings your market hasn’t read anywhere else, for content, earned media and AI search.
04Customers

Our customers, in their own words.

“Neothread let us hear why deals really stalled in the buyers’ own words, and turn write offs into closed revenue.”
Thomas KingHead of Sales

Quote 1 of 4: Thomas King, Planswell

05About

The people behind the research.

Neothread pairs more than a decade of building revenue systems with the rigor of qualitative research.

Learn more
Eddy OkunFounder and CEO
Kathryn HodwitzResearch methodology lead (advisory)
06Pricing

A pilot first. Then always-on.

Every team starts with a pilot. After demonstrating conversion success, convert the system into an always-on research motion.

01PilotWithin 40 days

$7,500plus participant incentives

One self-contained study, run end to end, with a guaranteed number of interviews.

02Always-onAfter the pilot

$1,750 a monthplus $75 per interview

Research keeps running alongside your pipeline, so you keep hearing from buyers as deals stall and close.

Every study includes

  • Research design
  • Fully configured custom interview agent
  • Real-time intent signals
  • Holistic thematic analysis report
  • Customer-facing publishable research report

Your research design is free, whether or not you run a pilot.

Get started
07FAQ

Questions revenue teams ask first.

Pipeline revival is the systematic practice of re-engaging stalled, lost, and silent buyers through structured third-party conversations that remove sales pressure, surface honest decision signal, and reopen revenue opportunities that internal teams have written off. It produces two outputs: recovered revenue and the buyer intelligence that prevents future losses.

Win/loss analysis was designed for product marketing and strategy teams. It operates on a project cadence and produces research reports that inform positioning and messaging. Pipeline revival was designed for revenue leaders. It operates continuously, embeds in CRM workflows, and focuses on recovering pipeline that internal teams have abandoned, while surfacing the buyer intelligence that prevents the same losses from repeating.

Revival signals (renewed buyer interest, timing changes, budget availability) are flagged in your CRM in real-time as interviews complete. Thematic analysis synthesizing patterns across multiple conversations is delivered after each batch of interviews completes. This speed enables reps to re-engage buyers while windows are open, driving Neothread’s 35% opportunity revival rate.

A revival signal is actionable intelligence indicating a closed-lost deal can be reopened: timing changed, budget freed up, champion returned, competitor failed to deliver, or buyer expressed regret. Neothread detects these signals during interviews and flags them immediately in your CRM, allowing reps to re-engage while the window is open. Unlike static win-loss reports that arrive weeks later, revival signals create immediate pipeline opportunities, driving the 35% opportunity revival rate across Neothread customers.

Neothread is CRM-agnostic and integrates with all major CRM platforms. Interview insights, revival signals, and thematic analysis flow directly into deal records where your team already works. No new dashboards to check (intelligence appears where decisions are made). Setup takes 3-5 days, and first interviews can launch within one week.

Across our client portfolio, the opportunity revival rate is 35%. Revival signals are flagged in the CRM as interviews complete. The intelligence that accumulates across conversations reveals systemic patterns, including why deals actually stall, where competitors are winning, and where the sales process itself is creating friction.

Yes. The practice applies wherever buyers evaluate, stall, or leave without converting. In product-led businesses, the segment might be abandoned trials, churned users, or expansion opportunities that went dark. The mechanism is the same: a neutral research conversation that surfaces honest signal and identifies recoverable opportunities.

You create an account and the system reads what’s public about your company, then drafts our take: what you sell, how you sell it, where the leak likely is. You correct it rather than fill out forms; about two minutes of corrections. Your numbers plus our read become three research directions drafted for your company, roughly ten minutes in. Pick the one you’d greenlight and a research lead reviews it. You’ll hear back within one business day, and the design work is free. The research itself is deliberately not self-serve: your interviewer is built and calibrated with you in a working session, and nothing goes live without your approval. The directions are yours to keep either way, and nobody calls you unless you book the session.

Start with the design.

We read what’s public about your company and draft our take for you to correct. Ten minutes later you have three research directions written for your company. Pick one, and a research lead develops it into a full research design.